Preventative Maintenance (PM)

CES+ Classifies a Preventative Maintenance as the following:

Projectors and Servers:

• Remove the projector covers and the air filters will be cleaned or replaced (if onsite at the time of the PM)

• The Optical system is then inspected and cleaned

• The internal and external panels are cleaned and inspected

• The Liquid cooling system is inspected and flushed (Per manufacturer's  recommendation if coolant is onsite at the time of the PM)

• The projector boards are removed to clean the card cage

• Once the machine is  reassembled all the security tamper switches are tested and the project boards are married

• The machine will be leveled if necessary

• The cinema servers panels are removed and cleaned

• An internal inspected will be done

• Server motherboard and video card batteries are replaced per manufacturers recommendation (Hardware cost to be covered by client)

• Update the projector and server to the current version

• The projected images are aligned with standardized framing charts to restore focus to your presentation

• The colors and light levels are calibrated to studio specifications

• All macros are tested to verify your system is properly operating

Sound

• Clean the exterior of the sound rack

• Clean the amplifiers

• Clean the sound processor

• Pink noise will be run through each amp and speaker to test for proper signal path and output frequency range.
  

• A visual inspection of each speaker is done (If possible without a ladder).
  

• Upgrade the audio system software to the current version.
  

• Microphones are placed in the auditorium and a full audio calibration is performed. The audio system is thoroughly tested with DCP content.
  

Emergency Visit (EM)

CES+ classifies an Emergency Visit as the following:

When there is a screen down and the ces+ support center cannot fix this issue remotely we will dispatch a certified technician for an Emergency Call